Contact Us

We’re always happy to hear from you — whether you have a question, need help with your order, or just want to share how your puppy’s doing. 💛

📩 Email: hello@puppynest.co.za
⏰ Response time: Within 24–48 hours (Monday to Friday)

You can also fill out the form below, and we’ll reply as soon as possible.

Please take a quick look at these common questions — your answer might be waiting for you already:

Didn’t get your e-book download link?
Check your spam or promotions folder. If it’s not there, include your order number when you message us so we can resend it quickly.
Need help opening your files?
Our e-books come in PDF format, which can be opened on any phone, tablet, or computer using free apps like Adobe Reader.
Have a question about refunds or exchanges?
Since our products are digital downloads, they can’t be returned. But if there’s a technical issue or you received the wrong file, we’ll make it right.

We appreciate your patience — every message is read with care. Thank you for being part of the PuppyNest family! 🐶🌿

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